Thank you for choosing Eat My Candle
Our products are crafted with love and made specially for you based on your request, and therefore cannot be exchanged or return
If the product is found to be damaged or defective upon receipt, or if the wrong product was delivered, we sincerely apologize. Please contact us directly via WhatsApp within two days of receiving the product, ensuring that the product is in its original condition as received
The customer is responsible for the shipping cost for exchanges and returns
Exchanges and returns will not be accepted if the product shows signs of misuse or damage due to improper handling
We kindly request that you follow the candle burning instructions provided on the product label
